FREQUENTLY ASKED QUESTIONS

We are a fiduciary financial planner and investment advisor, which means we are legally and ethically required to act in your best interest. Unlike non-fiduciary advisors who follow the suitability rule (which requires recommendations to be “suitable” at the time the financial or insurance product is purchased), we prioritize your needs above all else. To ensure our trustworthiness, we encourage you to check out our reviews and explore what others have said about us on platforms like Google Maps and Yelp. Additionally, we recommend reading the article, "How to Choose a Financial Advisor,” for more insights into the industry and the different types of advisors you may encounter. We are a fee-only firm, meaning we do not receive any compensation from product sales, unlike fee-based firms that may charge fees AND earn commissions. This is another layer of protection for our clients that ensures our advice is unbiased and focused solely on your best interests. Lastly, we do not sell insurance products or annuities. While we may suggest reputable insurance providers for you to explore, we receive no compensation or incentives for these recommendations. Any recommendation we give you is simply for the value we believe they can offer you. Once you have considered all of those things, we encourage you to schedule an introductory meeting so that you can ask any remaining questions you have. We look forward to earning your trust.

For the introductory meeting you will want to be prepared to discuss your finances in general terms, but there really is no prep work required on your side. This is our opportunity to get acquainted with you and your financial situation. Though we will show you how we can help and what we are able to provide, our focus during this meeting is really on finding out what solutions you are seeking. From there, together we will determine if we are the best choice for you. Check out the "First Meeting: What to Expect" video on our scheduling page for more detailed information.

We have such a passion for helping people with their finances that we didn't want to geographically limit our ability to do so. To that end, we have video calls so we can be virtually face to face with our non-local clients. Between that and online screen sharing (so you see what we're seeing), you'll quickly forget that we are not actually in the same room. In fact, even some of our local clients still choose video calls because of the convenience. Click here to schedule your first video call now.

Click here to go to our scheduling page where you can choose to set an appointment for an introductory meeting at our office or an introductory video call.

Absolutely! With your permission, we are glad to coordinate with the professionals whose work impacts your money life. Also, if you would like to meet with your provider at our office for your convenience, just let us know and we'll hold a conference room open for your meeting.

Rather than put on a suit and tie, we dress "business casual." We find it to be more conducive to open dialogue, transparency, and real relationships. Every client represents a personal relationship, so we see each individual as much more than a business association. Also, we want you to feel welcome here rather than like just another appointment in a stuffy conference room with another financial "stuffed shirt." But above all, we want you to be most impressed with our knowledge, integrity, and level of service... not our wardrobe.

Convergent Financial Group does not hold your money. A financial institution, called a custodian, will hold your securities for safekeeping to minimize the risk of their theft or loss. Convergent Financial Group has selected Charles Schwab & Co., Inc. ("Schwab") as primary custodian for our clients' accounts.

Once your investments are under the management of Convergent Financial Group and held by our custodian, Schwab, you will be able to go online at any time with your secure login to look at your investments. You will be able to obtain past statements and look up certain tax and other documents. Everything is conveniently accessed here on our website through the Client Portal option in the menu at the bottom of the page.